How to know my GOtv Username, Subscription, IUC Number, Balance and Phone Number

It is very easy to validate the GoTv subscription utilizing the GoTv Eazy Self platform, USSD code, and MyGoTv App on your smartphone. Either by SMS or the GoTV simple self-service interface, you may check your subscription’s balance or expiration date.

To ensure that you don’t miss out on your favorite television shows when your GoTv subscription expires, it’s vital to check the expiration date and balance.

You only need a computer or mobile device, along with your smart card number, to check the expiration date of your GoTv membership (IUC number).

Either by SMS or on the GOTV simple self-service site, you may check your subscription’s expiration date. This article will assist you if you are a GoTV customer and enjoy knowing your account balance.


How To Check Balance Using SMS Code

Open your SMS app on your phone and input “BALANCE” to check your GOTV balance by SMS. IUC or smart card number, followed by a space, should be sent to 4688.

The information you seek will be delivered in the answer.
I hope you’ve figured anything out.


How to Check Your GoTv Balance Online

Sign in with your IUC number and phone number at after picking your country of residence. To sign in, choose My Account from the self-service list and then click. It will disclose data about your account.

If you need more information, please contact a GOTV customer care representative by phone or on social media (Facebook, Twitter) to aid you in checking your balance.


How To Activate GoTv Online After Payment

After completing the payment, perform the following steps to activate your GOTV online. Text “Reset” and your Gotv IUC number (for instance, “Reset 123456789” to 4688), or go to the eazy GOTV self-service portal using any browser.

Login to your GOTv account using the account number and username you used to register the Decoder. To fix the E16 issue, pick and click the “clear your error” dialogue box.

You may now fast reset GOTv by choosing the “reset device immediately” option. If it doesn’t, you may call a GoTv customer support person at 08039044688.


How do I check my GoTv activation status?

How To Check Your Activation Status/Account Information

  1. Type your IUC number in the fields provided then click the button “Check Activation status”.
  2. To check your account information, simply text “Balance” leave a space followed by the IUC number then send it to 4688.
  3. You can also check your GOtv balance online.


Why is my GOTV not working after payment?

GOtv decoder problems. One of the most common GOtv decoder problems that people have after they have recharged their subscription is the Smart card Error.

It usually occurs if you have not used the service for a while. To solve this problem, take the card out and clean it with a tissue before putting it back in.<

Enter your IUC number and then select GOtvE16. Enter the error code displayed on your screen and click on “Clear Error”. Then click on the “Reset device now” option. This should reset your GOtv decoder.

Visit and pick your favorite GOtv bouquet (GOtv or GOtvplus) (GOtv or GOtvplus). Enter your mobile phone number, IUC number, and email address.

When you are done, click “Pay,” and you will receive an email and an SMS confirming the completion of your transaction.

Your GoTv subscription will then be online, and you may check the decoder’s operation. Make sure your decoder is switched on before commencing the GOTV subscription payment process.

This is vital as many individuals make this blunder and have to wait for hours for their decoder to be reconnected for viewing. Quickteller will be used to renew your subscription after your account has been immediately charged.


How to speak or contact GOtv customer care


MyGOtv App

One app for everything. Managing your GOtv account has never been this easy. Available on iOS and Android.



Dial *288# on your mobile

Check what you owe, fix errors, view transactions & reconnect. Make sure you call from the mobile number registered on our system.


GOtv Chat

Use our Online Chat

Try our helpful chat for assistance. Click here, sign in, and get in touch.


GOtv Address and Phone number

  • MultiChoice Nigeria Limited, Plot 1381, Tiamiyu S@vage Street, Victoria Island, Lagos
  • Tel: +234 803 904 4688

You can contact their support or speak to their customer care self-service


GoTV IUC number

What is the GoTV IUC number?

The IUC number is a ten-digit identifier that is unique to your GOtv account and decoder.
No two users on the same carrier or bank can have the same phone number or bank account number, and no two decoders on the GOtv network can have the same IUC number.

Don’t be frightened if you’re asked for your Gotv serial number; you’re being asked for your IUC number, which can be found on the back of your GoTV decoder.


Uses of GoTV IUC number

Activation of GoTV decoder

If you are a new or recent GoTV customer, you will need your GOtv IUC number to activate your decoder.
Even if you have an active subscription, you will be unable to access the pay TV network’s channels until your account is enabled.

Purchase a GOtv Subscription

GOtv is, as we all know, a subscription-based pay TV provider that enables clients to sign up for monthly bundles.

Regardless of the package you choose, your IUC number will be required for payment. Regardless of the plan you choose, your ID will be required.

Find Your Subscription Due Date & Balance

Your IUC is also used to confirm the amount and due date of your GOtv package or subscription.

This is particularly useful if you can’t remember the last time you registered or how long your current membership has been valid.

GoTV account administration

The official GOtv online interface makes managing your decoder account straightforward.

You must provide your phone number/surname and IUC number to get access to the online site.

You can pay for your package, pay for someone else’s package, build a package, check the TV guide, account balance, and subscription due date on the GOtv website.

Error Code Elimination

If you get an error code every time you turn on your TV or watch a channel on your GOtv decoder, log in to your online portal or go to the Fix Error page.

Input your IUC number into the website, select the issue shown on your screen, and then click FIX ERROR.

Make sure your decoder is turned on before clearing error codes.

Examples of Gotv IUC number

As you can see from the text, the Gotv IUC number is critical for a Gotv decoder.

A GOtv IUC number is typically ten (10) digits long, such as “7865456378”. It is visible surrounding a red or white tag under your Gotv.


Methods for obtaining your GoTV IUC number

First Method:

  • Go to ‘Information Central’ on your GOtv remote and press the OK button.
  • Your IUC number should appear on the screen in the upper left corner of the remote.

Second Method:

  • Turn your GOtv decoder upside down to show a red label at the bottom with a sequence of numbers.
  • That is the IUC number, which is written in 10 digits on the red label.

Third Method:

Have you been asking this question?

how do I check the GOtv IUC number on the phone?” 

Here is the method on how you can easily get your GoTV IUC number through your mobile phone number associated with your GoTv account or rather contacting their Customer service with any random number, you only have to provide some personal details.

GOtv Customer Service in your region may be reached via phone, text, email, or direct message on their official social media platforms. Provide the relevant account information and your IUC number will be sent.

Still can’t find your GOtv IUC number? Tell us in the comments section. Also, share this article on social media via the below share buttons. Thank you!

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